Privacy policy
Introduction
At Mansarover Furnishings, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how your personal data is collected, used, and shared when you visit or make a purchase from our website, www.mansaroverfurnishings.com (the “Site”).
1. Information We Collect
When you visit or make a purchase through the Site, we collect two types of information:
A. Device Information
We automatically collect information about your device, including:
- Your web browser, IP address, and time zone.
- Details about your interaction with the Site (e.g., pages you visit, products you view).
- The websites or search terms that referred you to our Site.
We collect this information using cookies, log files, and similar technologies.
B. Order Information
When you make a purchase or submit your details on the Site, we collect:
Your name, billing and shipping addresses, payment details, email address, and phone number.
Together, we refer to this data as “Personal Information.”
2. How We Use Your Information
We use your Personal Information for the following purposes:
- Order Fulfillment: To process your payments, ship your orders, and send you order confirmations and invoices.
- Communication: To contact you regarding your order, service requests, or to respond to your inquiries.
- Fraud Prevention: To screen orders for fraud or suspicious activity.
- Personalization & Marketing: To provide you with tailored content, product recommendations, offers, and targeted advertising based on your preferences and previous interactions with our Site.
3. Sharing Your Information
We only share your Personal Information with trusted third parties to provide you with services, including:
- Shopify: Our e‑commerce platform, which helps us run our online store.
- Google Analytics: To understand how users interact with our Site and to improve our services.
Additionally, we may share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
4. Targeted Advertising
We may use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page.
You may opt out of targeted advertising by using the following links:
- Bing
You can also opt out through the Digital Advertising Alliance’s opt‑out portal.
5. Communication Consent (SMS, WhatsApp, Email & Calls)
By providing your personal details such as your name, email address, and phone number on our Site, you expressly authorize Mansarover Furnishings to contact you via SMS, RCS, WhatsApp, email, phone calls, and other communication channels for purposes including but not limited to order updates, service-related information, promotional offers, and marketing communications.
This consent shall override any registration under NDNC/DND, in accordance with applicable TRAI regulations. You may withdraw your consent at any time by contacting us using the details provided below.
6. Your Rights
If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal data. To exercise these rights, please contact us at care@mansarover.net.
7. Data Retention
We retain your Order Information for our records unless and until you request its deletion. This helps us maintain order history and provide better customer support.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to make a complaint, please contact us:
- Email: care@mansarover.net
- Phone: +91 89305‑07007
- Mailing Address: Mansarover Furnishings Pvt. Ltd., Near Khadi Ashram, GT Road, Panipat, Haryana – 132103, India